Support & training
Getting started with Surefire
We know that introducing new software into any business can potentially cause unwanted stress and headaches. We work hard to ensure that this is not the case with Surefire. Our Support team have up-to-date industry knowledge and understand the requirements of our software for your business.
As soon as you register with us we work with you to personalise your version of Surefire ensuring it adheres to your company branding and then assisting with the integration of it within your business. We are committed to making it work for you.
Training and support
Whatever your problem or query, we have got it covered. Surefire is designed for ease of use and practicality and we make sure that our app works for you. Our state of the art training centre offers all new subscribers up to 4 hours of free training.
With over 200 help files available at the click of the button, most queries can be resolved with a simple, easy to use search function and if you like the human touch, our support staff are available from 9.00 to 5.00 Monday to Friday. If we can’t answer your problem then we have a screen-sharing service where we can view your “live” screen and guide you through the basics of the software.